Individual Cancellation Policy
Full payment is due at the time of booking. You may make changes or cancellations to your reservation up to 48 hours prior to your trip without penalty. Cancellations made inside of 48-hours will not be refunded unless trip protection was purchased. Trip protection is available for an additional fee of 10%.
Honu Lele Private Charter Cancellation Policy
Full payment is due at time of booking. Cancellations with a 7 day notice are eligible for a full refund. Cancellations inside of 7 days are not eligible for a refund.
Honu One Private Charter Cancellation Policy
A $750 non-refundable deposit is due at time of booking. Full payment is due and non-refundable 30 days prior to the charter.
Did the mantas take a vacation?
Manta Rays are wild animals and we cannot guarantee their presence – it’s one of things that makes this activity so special! Although we see them on a regular basis if you do not see a manta ray on your night out, you can go again for FREE on another night on a space-available standby basis (rental gear not included). This offer never expires, but is non-transferable and has no refund or cash value. Keep in mind that standby spaces may be extremely limited, especially during the busiest time of the year.
Each guest is required to sign a liability waiver before your first charter of your trip. Our regulars are required to sign one each month.
Proof of Certification
We need to see proof of your certification. Having your dive number doesn’t tell us much so be prepared to present your physical certification card or e-card. If you are certified through SSI, SDI, or NAUI you can look yourself up and screenshot the diver verification screen. If you were certified through PADI click here to get a replacement card. Get an ecard so you always have it on you!
Taxes & Fees
7.712% tax on all charters
$1 per person conservation fee which is donated to the Malama Kai Foundation
5% convenience booking fee for all charters booked online